Returns & Refunds policy

You are entitled to cancel your order within 24 hrs without giving any reason for doing so.

The deadline for canceling an order is 24 hours from the time of order or before which time a third party ( courier ) takes possession of the product for delivery.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail cancellation@biblicalscent.com

We will reimburse you no later than 48 hours from the day on which we receive the cancellation request. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns on order received:

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 15 days

• The goods are in the original packaging

The following goods cannot be returned:

• The supply of goods made to your specifications or clearly personalized.

• The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over. This includes our Handmade Lotion and Liquid Body Wash.

• The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

Please contact us before returning your order

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail cancellation@biblicalscent.com